Shipping Policy
Shipping Policy
At SANNIO.S, we take great care in ensuring that your silk eveningwear is delivered safely, promptly, and beautifully packaged. Please review the following shipping terms before placing your order.
1. Processing Time
- Standard orders are processed within 2–5 business days.
- Made-to-order or customized items may require 10–15 business days before shipment.
2. Shipping Methods & Delivery Time
- Standard International Shipping: 7–15 business days
- Express International Shipping: 3–7 business days
Please note that delivery times may be affected by customs clearance procedures or seasonal delays.
3. Shipping Fees
Shipping costs are calculated at checkout based on your destination and shipping method. Complimentary shipping may be offered on qualifying orders and will be clearly indicated at checkout.
4. Customs, Duties & Taxes
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the buyer’s responsibility and are not included in the purchase price or shipping cost.
5. Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor your shipment using the provided tracking number.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours at sanniosofficial@gmail.com. We will assist you with a replacement or claim process.
7. Contact
For any shipping inquiries, please reach out to us:
Email: sanniosofficial@gmail.com
Brand: SANNIO.S